Predictors of intention to stay for employees of casual dining restaurant in Klang Valley area
ثبت نشده
چکیده
Employees are an asset to an organisation where they could be the determinant behind organisational’s success or failure in an industry. In this study, the relationship between perceived organisational support (POS), perceived supervisor support (PSS), and organisational commitment (OC) with employee’s intention to stay with their current jobs were studied. For that purpose, 717 questionnaires were collected among casual dining restaurants employees in Klang Valley area and analyses Pearson correlation and multiple linear regression were run by using SPSS version 21. The results suggest that POS, PSS, and OC were positively correlated with employee’s intention to stay with their current job. Furthermore, OC was also found to be the most influential factor in affecting employees’ staying intention. The finding is hoped to have important implications where the management can formulate strategies to retain employees in restaurant industry in Malaysia.
منابع مشابه
Factors affecting fast food consumers’ intention to use menu labeling in Klang Valley, Malaysia
Menu labeling is an attempt to educate consumers about the nutrition value of the foods. The importance of using menu labeling has been highlighted in many studies in the past. Although public health programs are educating public on obesity but still this phenomenon is a serious problem in Malaysia. This study identified factors that influence intention to use menu labeling among fast food cons...
متن کاملEffects of perceived service fairness on emotions, and behavioral intentions in restaurants
Purpose – This study aims to investigate interrelationships among perceived service fairness, emotions and behavioral intentions in a restaurant context. Design/methodology/approach – Data were collected from two casual dining restaurants in the USA. The data were analyzed following Anderson and Gerbing’s two-step approach, utilizing both a measurement model and a subsequent structural model. F...
متن کاملEffect of Inbound Marketing Factors on Marketing Performance: The Case of Restaurant and Catering Industry in Rasht with an Emphasis on Restaurants with Gilaki Names
The present study explores the effect of inbound marketing factors on marketing performance. The statistical population was composed of all customers of six restaurants with Gilaki names in Rasht, which are active in cyberspace. A total of 400 individuals were selected by convenience sampling. The standard scales included visibility management, active listening, community building, wor...
متن کاملAssessment of the dining environment on and near the campuses of fifteen post-secondary institutions.
OBJECTIVE The present study evaluated the restaurant and dining venues on and near post-secondary campuses varying in institution size. DESIGN The Nutrition Environment Measures Survey for Restaurants (NEMS-R) was modified to evaluate restaurants as fast food, sit down and fast casual; and campus dining venues as dining halls, student unions and snack bar/cafe´s. ANOVA with post hoc Tukey’s B...
متن کاملThe Impact of Restaurant Table Characteristics on Meal Duration and Spending
Restaurateurs seeking to maximize revenues should look carefully at how long their tables are occupied and at how much the average diner spends. This study examines two aspects of the restaurant environment table type and table location to determine whether the placement or configuration of a dining table (in particular, whether it has an architectural anchor) has measurable effects on duration...
متن کامل